IT Support

A Trusted Partner
for Your Success

By choosing Neova, you opt for a robust, flexible, and integrated ERP/PGI solution designed to meet the complex needs of modern business management while ensuring maximum operational efficiency and full visibility across all your activities.

IT Support

Advantages of Neova's IT Support

With Neova's IT support, you choose a partner dedicated to the success of your business, with cutting-edge technical expertise and impeccable customer service. You benefit from a complete and reliable service that not only ensures quick incident resolution but also continuous improvement of your technological infrastructures.

Responsiveness and Availability
Our IT support team is available 24/7 to quickly respond to all your requests, ensuring immediate intervention when needed.
Specialized Expertise
Benefit from the expertise of highly qualified professionals who understand the specifics of your systems and can effectively resolve the most complex problems.
Personalized Support
At Neova, we believe in a personalized approach to technical support. Each client receives tailored guidance to meet their needs and goals.
Preventive Maintenance
Our IT support goes beyond reacting to incidents. We implement preventive maintenance strategies to anticipate problems before they occur, minimizing service interruptions.
Continuous Optimization
We work in partnership with you to identify opportunities for improving your systems, ensuring optimal performance in the long term.
Training and Support
In addition to resolving technical issues, our team provides training on best practices and new features, increasing the autonomy of your teams and their ability to make the most of our solutions.
Proactive Follow-Up
We continuously monitor your systems to detect anomalies before they affect your operations, ensuring uninterrupted service continuity.
Neova IT Support
What We Offer

At Neova, we provide comprehensive IT support services to meet the needs of modern businesses.

01
Microsoft Partner
We integrate and manage Microsoft solutions, including Microsoft 365.
02
Computer Repair
We repair and maintain desktop computers, laptops, and servers.
03
Network Systems
Installation and management of networks, cabling, router, and switch maintenance.
04
Security
Setup of IT security systems, firewalls, and proactive monitoring.
05
Remote and On-Site Support
Rapid technical assistance, including software, hardware, and network troubleshooting.
06
Additional Services
• Management and maintenance of computer fleets
• Data backup and recovery
• Installation and management of physical and virtual servers
• Assistance for printers, scanners, and other peripherals
We offer comprehensive and proactive support to ensure the optimal functioning of your IT infrastructure, guaranteeing maximum performance and security for your business.
Neova Support TI

Our Complete Services

Transform your telecommunications infrastructure with our turnkey solution. Whether you choose a cloud-hosted system or an on-site system, Neova guarantees a smooth, secure experience tailored to your business needs.

Equipment Sales
We offer a wide range of computer equipment tailored to your specific needs. Whether it’s computers, servers, peripherals, or software, our experts will help you choose the best solutions within your budget and objectives.
IT Support
We provide personalized IT support to help you resolve all technical issues on a daily basis. Our technicians are available to assist you remotely or on-site.
Computer Repair
A computer failure can hinder your productivity. Our qualified technicians are able to repair any type of computer quickly and efficiently, whether it is a hardware or software issue.
Microsoft 365
Maximize the use of the Microsoft 365 suite with our installation, configuration, and training services. We'll help you optimize your use of Outlook, Word, Excel, PowerPoint, and other suite tools.
Cybersecurity
Security Audits
Regular assessment of your system to identify vulnerabilities and potential risks.
Security Training
Raising awareness among your employees about good cybersecurity practices.
Firewall Setup
Protecting your network against external attacks.
Security Incident Management
Quick and effective response in case of cyber attack.
Cloud Computing
Cloud Migration
Transferring your data and applications to a cloud environment.
Cloud Infrastructure Management
Optimizing the performance and costs of your cloud infrastructure.
Cloud Backups
Protecting your data against loss and downtime.
Virtualisation
Implementation of Virtualization Solutions
Optimizing the use of your hardware resources.
Virtual Environment Management
Maintenance and optimization of your virtual machines.
Custom Application Development
Creating Tailored Applications
Developing computer tools that meet your specific needs.
Application Integration
Connecting your various applications for better efficiency.
Preventive Maintenance
Maintenance Contracts
Setting up maintenance contracts to ensure the proper functioning of your IT system.
Regular Updates
Installing the latest security and software updates.
Phone and Remote Assistance
24/7 Technical Support
Available at all times to quickly resolve your issues.
Remote Troubleshooting
Resolving computer problems remotely without on-site intervention.